Right of withdrawal

Right of revocation

Right of revocation
You have the right to revoke this contract within a period of fourteen days without giving reasons. The right of revocation does not exist in the case of remote sales contracts for the delivery of goods which are not prefabricated and whose production is subject to an individual selection or provision by the consumer or which are clearly tailored to the personal needs of the consumer.

The period of revocation shall be fourteen days from which you or a third party you have named, which is not the carrier, has or has taken possession of the last product.

To exercise your right of revocation, you must contact us


Oberzwehrener Str. 2
34225 Baunatal



, By means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to comply with the right of withdrawal, it is sufficient for you to send the notice of exercise of the right of withdrawal before expiry of the revocation period.

Consequences of revocation
If you revoke this agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment methods that were used in the initial transaction, unless otherwise agreed with you; In no case will you be charged for this repayment. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case no later than fourteen days from the date on which you inform us about the revocation of this contract,

Oberzwehrener Str. 2
34225 Baunatal


To return or to deliver. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods.

They must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the examination of the quality, characteristics and functioning of the goods

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shipping costs per parcel (incl. tax and in Euro) *


delivery from shipment
in workdays

 0-1 kg



5-10 kg

10-20 kg

20-31 kg











A, B, BG, CZ, CY (besides northern part), DK (besides Faroese, Greenland), E (besides Canaries, Ceuta and Melilla), EST, F (besides oversea and Departments), FIN (besides Alandisland), GB (besides channel island), GR (besides mount Athos), H, HR, IRL, I (besides Livigno and Campione dItalia), LV, LT, L, M, NL (besides non-EU), PL, P, RO, S, SK, SLO









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